Change was on the menu again at this week’s SHR Breakfast at Roast. Dishes included using creative conflict to facilitate the process of change, and changing business models with the inherent dangers of failing to adapt attitudes and expectations in light of new results. The changing roles of information professionals were also on offer - “I’m under no illusions, I’m not an information manager, I’m a change manager”.
Beyond change, this week’s discussion revolved around two other big concepts, trust and choice. Following the publication of the long-anticipated Leveson report, the subject of trust has rarely been such a hot topic. How do we choose which resources can be trusted? How do we know who is trustworthy enough to share knowledge with?
As broad access to information is enhanced, individuals must learn to take personal responsibility for what they consume in identifying credible sources. But in the spirit of “what one hand giveth” individuals must also be more aware of potential breaches, both of confidentiality and of intellectual property rights. Perhaps this is the new challenge for information professionals, as jobs adjust to acknowledge how social media, cookies, the semantic web and Google have woven their way into the fabric of our lives.
Thank you as always to our guests for providing the fascinating discussion and entrusting us with their views, as ever in the spirit of Chatham House rules.
- Jeremy Clarke
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