On Monday Emma Illingworth and Sarah Ison gave me and three other information professionals a guided tour of the Aldrich Library at the University of Brighton. Emma and Sarah are both Assistant Information Advisers at the University of Brighton.
Although the four of us work in the information profession, we are all relatively new to the library world. We also work in different sectors and roles, so it was really interesting to visit an academic library, and have the opportunity to ask questions throughout the tour. Working in recruitment I see first-hand how varied roles in the information industry can be and how varied the same type of role can be across different sectors. This is why we like to encourage people to get out and make contacts with other information professionals. I think that we can certainly gain fresh ideas from seeing how our colleagues work in other sectors.
The tour was brilliant! We completely overwhelmed Emma and Sarah with questions, and we all seemed to get a lot from the experience. I was particularly impressed by their commitment to provide great customer service to their users. They are always striving to look at ways they can work better, to improve the users' experience, and make themselves more approachable to their users. I think all of us came away from this visit with something that we can bring to our own roles.
So I would suggest to get networking, as contacts in different sectors to yourself can be a very valuable source of information!
- Lizzie Russell